I
was unsatisfied with the Report... Can I get my money back?
Question
I was unsatisfied with the Report... Can I get my money back?
Answer
Customers interested in obtaining a refund for their CARFAX purchase
may request a refund by using the new Money Back link
Refund requests must
conform to the Terms and Conditions related to all CARFAX purchases.
The Terms and Conditions of our Money Back Guarantee may be viewed
online by clicking here.
Please let us know if
you have further questions.
Money Back
Guarantee Terms and Conditions explained
Question
What are the Terms and Conditions related to the Money Back Guarantee
policy?
Answer
Ordering a CARFAX Vehicle History Report is risk-free. CARFAX stands
behind the Report with our Money Back Guarantee.
If you purchased
the Unlimited Account you qualify for a refund if:
- Your claim
is made before running your second CARFAX Report,
- You have not, nor has any member of your household, received a
refund from CARFAX within the last 12 months, and
- Your refund is requested within 30 days of purchase.
If you purchased
a Single CARFAX Report for $19.99 you qualify for a refund if:
- You have not,
nor has any member of your household, received a refund from CARFAX
within the last 12 months, and
- Your refund is requested within 30 days of purchase.
The Terms and
Conditions of our Money Back Guarantee may be viewed online by clicking
here.
Customers interested
in obtaining a refund for their CARFAX purchase may request a refund
by copying this URL into your browser's address bar: http://www.carfax.com/cfm/mbg_refund_01.cfm
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CARFAX TERM |
| VIN:
The
Vehicle ID Number (VIN) can be found on dashboards and title
documents. All cars and light trucks built after 1981 have
a unique 17-character VIN that contains valuable information
about that vehicle's history.
Shopping
Tip: To check used vehicles while you shop, be sure to ask
the dealer/seller for the VINs. |
Auto
News:
Sweetened consumer incentives, enhanced vehicle lineups and an improving
U.S. economy lifted new car and truck sales in last November, automakers
reported - source: Business
AP. Most analysts predicted sales of new cars
and trucks to rise last month from October and a year ago thanks
to hefty showroom bargains, which are likely to continue for the
remainder of the year. Many automakers also improved incentives
to end 2002 as they tried to meet year-end sales goals. Also helping,
analysts and automakers said, is a strengthening economy that bodes
well for business heading into 2004.
Since more people
buying new cars, there are also more used cars offered for sale
on the market. With Internet growing popularity consumers has been
using Internet as the source for searching information, shopping
products and services. Lemon History Check has been providing free
CARFAX vehicle history report service via Internet since December
1996 - Carfax
history. Consumers have been using CARFAX vehicle
history report since 1996, which was the first year it is made available
to consumers. With the Internet access, consumers can gain the same
instant access to vehicle history reports, which was already available
to used car dealers via fax since 1986.
The CARFAX database
is the most comprehensive and accurate vehicle database in North
America, containing 2.36 billion vehicle history records that are
updated monthly - source,
data provided and its meaning. Each record reveals
information about a car's history, such as an odometer reading,
date a salvage/junk title was issued, or if it was a rental car.
The following are the data reported:
- Totaled in
an accident / Salvaged
- Flood damage
- Odometer
rollbacks
- Lemon histories
- Junked Titles
- State emissions
inspection results
- Lien activity,
and/or
- Vehicle use
(taxi, rental, lease, etc.)
- Over the
last year, CARFAX has added several enhancements to its report
and to its user websites to better serve the needs of used car
buyers and sellers. The Safety and Reliability Report is free
with the purchase of Unlimited CARFAX History Reports and includes
information such as: crash test results, safety recalls, reliability
ratings, warranty information and more.
- CARFAX vehicle
service report provide Safety data on the specific
make, model, and year.
This information will help you select a vehicle model that meets
your expectations for safety and security. - Safety
& Reliability Report
- Crash
Test Results - The National Highway Traffic Safety Administration
(NHTSA) provides 3 different ratings - full-width frontal
crash test, side impact crash test, and rollover resistance.
The frontal crash test indicates how well the safety features
and restraints will protect an occupant in a head-on collision.
The side-impact test conveys the chance of a severe chest
injury, while the rollover resistance rating estimates the
risk of rolling over in a single vehicle crash
- Crashworthiness
- Insurance Institute for Highway Safety (IIHS) uses a frontal
offset crash test to estimate the crashworthiness of a vehicle.
These results are good indicators of how a frontal impact
will structurally impact this Year, Make, Model.
- Low Speed
Damage Repair - IIHS conducts four 5 mph crash tests to assess
bumper performance. These results convey how well this model's
bumpers will protect the car body from damage in low-speed
collisions.
-
Injury, Collision, & Theft rating index - sourced
from the IIHS, Highway Loss Data Institute.
- Safety
Recalls - Print out of the manufacturer recall date, units
potentially affected, NHTSA campaign number, defective part
or component, and description of the recall campaign.
- Reliability
data are shown on your CARFAX report.- Safety
& Reliability Report
Use this information to check how reliable a vehicle model is
before you buy.
- get
Unlimited 30 days trial CARFAX vehicle history report
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